Avail platform allows you to borrow a car from local people when you need one or earn money by sharing your car with others.
Avail
Client
Avail
Timeline
16 weeks
Services
About

Enhancing User Experience for Avail Car Sharing

As a key contributor to the Avail Car Sharing project, my primary focus was on crafting a seamless and engaging user experience (UX) across both rental and sharing flows. This encompassed a holistic approach that not only streamlined user interactions but also maximized opportunities for upselling membership programs. Additionally, I played a pivotal role in fostering a cohesive brand experience to elevate the overall user journey.
Challenge

Addressing Accessibility Gaps and Streamlining User Flow

The absence of a clear and simple design made it challenging for users to navigate and engage with the platform. Additionally, the lack of visual consistency created a sense of disorientation for users.

Goal

Streamlining User Flow and Emphasizing Accessibility

To achieve our goal, we aimed to create a modern and sleek website design that improved user experience, increased engagement, and better reflected the brand's identity. Our team worked closely with the client to ensure that every aspect of the website aligned with their vision and business objectives.

Result

Emphasizing Mobile and Research-Driven Design Prioritization

By conducting thorough research and live user testing, both in-person and remotely through tools such as Maze, I effectively refined the user flow for rental and sharing processes. This optimization not only resulted in a seamlessly enhanced user experience but also ensured a smoother journey for all users by adhering to accessibility guidelines and implementing best practices.

Let's talk

Let's make something great together!